#9516773
Will Barron
Keymaster
Apr 5, 2024
Will Barron Apr 5, 2024

This is usually feedback that they thought your message was a marketing email rather than a sales email.

i.e. not created specifically for them.

If it’s an important account then for sure drop them another message to follow up. If it’s one in a sea of many then take it as a “not right now” response just worded lazily.

I think your follow up is good. I’d probably say –

Hi NAME,

Sorry my mistake. I’m after the person who manages X.

Is that someone else in your team?

Thanks,