Based on your training / book – I’m working on changing the above process. Perhaps best discussed at the next coaching session?
My current sales process
I would be sending a follow up with deliverables rather than a summary of the call.
The diagnosis call is a step in the process of getting the prospect to agree to work with you. Once they agree that this is likely a good fit at the end of the diagnosis call, you don’t need to reiterate the process that you took to get the agreement.
Hope that makes sense.