Will Barron
Nov 29, 2023
Will Barron Nov 29, 2023

Hey Will, hope you’re killing it mate!

You know it :).

a.) how are you managing your customer relationships?

I’m not sure managing customer relationships is closely linked with growth strategy. It sounds a little jarring.

I think it would run better with something like this –

“Hi NAME, who is in charge of customer retention for SPECIFIC PRODUCT?”

“How are your numbers looking? Room for improvement?”

“What tech do you use to help with this?”